Florida Fine Cars Sponsors Charity Fishing Tourney & Seafood Fest!

WEST PALM BEACH – When the third annual Downtown Showdown charity fishing tournament and seafood festival kicks off on May 20th, Florida Fine Cars will be there running the car show awards.

The free event – expected to attract at least 10,000 to 15,000 visitors – aims to raise $40,000 in charitable donations to benefit veterans, the Boy Scouts and to support sexual abuse prevention education for adults and children. The Downtown Showdown will spread across an area between Banyan and Fern Streets.

Custom & classic car show at past Downtown Showdown in West Palm Beach, FL.

“It’s a fun event and the charitable organizations are fantastic,” said Florida Fine Cars Marketing Director Jamie Suid. “Helping with the Car Show awards just made sense. It’s a great day for families to enjoy some fresh seafood, check out the cool cars and take in the fishing competition. Plus proceeds go to some great causes.”

Anglers will compete for nearly $30,000 in prize money in a variety of categories including big fish overall, kingfish, dolphin, wahoo, small boat, lady and junior. 

The event is organized by Southern Fishing Charities (SFC), which organizes and hosts outreach programs to support veterans. SFC partners with local organizations to create awareness and raise funds through fishing tournaments and related events.

“It’s really a huge event,” said Grant Portier, co-founder of the SFC and co-organizer of Downtown Showdown. “We’ve just got some great things throughout the day.”

The event is the city’s only waterfront seafood festival featuring the area’s best seafood providers, a special section just for kids, a car show, a huge array of local vendors and an impressive lineup of local bands, including country artist Tom Jackson.

Florida Fine Cars to Oversee Car Show Awards

The classic and custom car show awards will be at 4:30 p.m. at the Florida Fine Cars’ booth at the corner of North Clematis Street and Flagler Drive. Florida Fine Cars is a family-owned used car dealership in business since 1993 with stores in West Palm Beach, Hollywood and Miami.

Crowds enjoy last year’s Downtown Showdown in West Palm Beach.

“They were seeking an automotive sponsor and asked us to participate. It’s a great cause so we signed on right away,” Suid said. Florida Fine Cars will also have a display of some of its coolest cars for festival-goers to check out.

Car owners will compete for Best in Show, Best Engine, Best Paint and more. The first place winner will receive $500, second place, $300, and third place, $200.

Portier said the show is composed of about 75 carefully selected vehicles which will include classics, custom and stock.

Festival to Benefit Kids, Boy Scouts, Veterans

This year’s Downtown Showdown will offer a variety of kid-friendly activities.

Local anglers created the event three years ago in memory of Scott Terry, a pro fisherman and community activist from Vero Beach who was killed in a car accident in February 2014. Terry’s friends have said it was his dream to one day organize a fishing tournament so they did it in his memory and donate proceeds to causes that were dear to Terry’s heart.

Money raised at the event will go to Lauren’s Kids, a non-profit which helps educated adults and children about sexual abuse prevention; the Boy Scouts of America and U.S. veterans.

Shop Florida Fine Cars in West Palm Beach, Hollywood & Miami

Florida Fine Cars offers nearly 1,000 quality used cars for sale priced thousands below retail at its three locations combined. Florida Fine Cars dealerships are conveniently located in West Palm Beach just north of Palm Beach International Airport and just off Florida’s Turnpike, and in Hollywood and Miami

Drive home your dream car today!

#floridafinecars #usedcars #seafoodfestival #downtownshowdown #carshow

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Florida Fine Cars Supports Upcoming Youth Concert

WEST PALM BEACH — Florida Fine Cars is helping a popular youth choral group cover essential costs so children from all walks of life can participate.

When the Young Singers of the Palm Beaches take the stage on May 6th, 350 students will wow the audience at the Kravis Center for the Performing Arts with an amazing repertoire of patriotic classics, folk songs and other favorites.

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Young Singers of the Palm Beaches at a dress rehearsal.

Six separate student choirs will take guests through a musical history lesson that includes a piece by the great Irving Berlin, a tribute to Judy Garland and catchy numbers from the Broadway hits “Hairspray” and “Hamilton.” There will even be an old-fashioned sing-a-long.

“It’s pretty powerful,” said Shawn Berry, the group’s founder and artistic director. “This concert is called an ‘American Tapestry.’  We gave it a broad range. It includes American composers of (many) American genres of music. I am proud of them.”

Florida Fine Cars learned about the Young Singers of the Palm Beaches through customers Gina and Roger Francis and have supported the music program ever since. The couple’s sixth grader Lauren, 12, has been a member of the group for three years. FFC Logo New Car

“Florida Fine Cars is proud to support this incredible music program which provides hundreds of students an amazing venue to perform and be part of a group,” said Florida Fine Cars marketing director Jamie Suid. “Kids today spend too much time on computers. This program taps into their talent and showcases their abilities in a way that builds confidence and character.”

 The financial support provided by businesses like Florida Fine Cars helps cover students’ tuition, costumes or anything else they need assistance with.

“We do a lot of fundraising and get ads to help pay the tuition of our students,” said Gina Francis.  “I reached out to Florida Fine Cars. Their support helps pay for anything the students need. It helps cut costs and makes sure anyone who can’t pay can participate.”

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Young Singers of the Palm Beaches perform at the Kravis Center.

Lauren has gained confidence and poise and improved her social skills performing on the stage of the Kravis Center, her mother said.

“It’s done amazing things. She is rubbing shoulders with people from all walks of life and all nationalities,” Gina Francis said.

Youth Choir Program Serves Children Throughout Palm Beach

The program serves students from Jupiter to West Boca Raton. Participants range from second graders to 12th graders and hail from more than 100 different Palm Beach County schools, including home schools. Young Singers of the Palm Beaches is sponsored by the Palm Beach Board of County Commissioners, the Tourist Development Council and the Cultural Council of Palm Beach County.

For more information about the Young Singers of the Palm Beaches, click here.

Students audition to be part of Young Singers, perform two major concerts a year and hold concerts at smaller venues, such as the Flagler Museum.

“The main thing they get out of it is the experience of coming together and singing and learning other skills that go along with singing – commitment and the ability to socialize with others,” Berry said.

Participants Learn Teamwork, Gain Confidence

Jene Rhoads of West Palm Beach couldn’t agree more. Her two young daughters Pavani, 8, and Annika, 11, joined the group 1 1/2 years ago and love it.

“This is the one time I find that things slow down and they focus on this very peaceful, joyful art of singing,” Rhoads said. “It’s very emotional. I think this is one way they will develop compassion.”

Rhoads grew up playing violin in a youth orchestra and wanted her daughters to experience what it’s like to be part of a structured, organized chorus instead of just singing in a church.

“They have a passion for singing and this group is very passionate abut singing,” she said. “I think they are so much better prepared because they’ve been part of this group and so much more confident.”

Tickets for the May 6th concert start at $15 and can be purchased at the Kravis Center box office or online.

Looking for a used car? Florida Fine Cars offers nearly 1,500 quality used cars for sale priced thousands below retail at its three locations combined with no dealer fee. Florida Fine Cars dealerships are conveniently located in West Palm Beach near Palm Beach International Airport and just off Florida’s Turnpike, and in Hollywood and Miami. 

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What Are the Traits of a Successful Car Salesman?

ffcmiamiinventorySelling used cars is all about sealing the deal but the success of sales personnel hinges on their followup and how it’s done. Consumers view the car-buying process as stressful, confusing and time-consuming. Making the purchase process quick, easy and painless is what the most successful car sellers do best.

The sales personnel at Florida Fine Cars do exactly that. The dealership’s top sellers for February and March are almost all repeat winners.FFC Logo New Car

Moe Eisa is consistently the top seller for the West Palm Beach store and is the company’s top-selling saleman overall. In February Eisa sold 31 used cars and in March he sold 44 used cars.

Jon Ansari was Hollywood’s top salesman for the same period, selling 17 used cars in February and 18 used cars in March. Jose Acosta was the Miami store’s stop seller in February with 20.5 used cars and Tyrone Thompson was Miami’s top seller in March with 30 used cars.

All four top-selling sales associates know that great customer service is what selling used cars successfully is all about.

Too much, too little or too late are all factors that tank sales and keep customers from coming back. High pressure, low pressure or a failure to return phonecalls can be dealbreakers. Finding a balance is the foundation of success.

3 Reasons Customers Come Back

Becoming a top-seller isn’t easy. It takes time, a dedicated work ethic and the ability to establish trust. It’s no surprise the best sales personnel are successful month-after-month: most follow a process to ensure customers come back or refer them to others. Here’s some best practices that keep customers smiling.

1.) Clearly Explain Value & Pricing

Customers want good value above all else and a sales associate who can clearly explain why a deal is great is going to make the sale.

According to AutoRemarketing, customers’ reasons to buy stem from transparency. A salesperson who is straightforward about price points, dealer benefits and added perks such as free loaners is more likely to get a customer to sign on the dotted line. It’s all about building trust.

Florida Fine Cars’ sales personnel work hard to make sure customers understand exactly what kind of car they are purchasing so car buyers are happy with the used car they take home.

Money Magazine notes that nearly three-fourths of consumers, or 72 percent, also want to complete their credit application and financing paperwork online. The reason is simple: they want to save time at the dealership and have less pressure filling out the paperwork. Progressive dealerships like Florida Fine Cars make this service available online with a simple mouse click.

2.) Follow Up in a Timely Manner

Calling customers back is key to sealing any deal and a customer who’s on the fence may just need a little time to think. The best personnel know how to follow up without harassing the customer. A car buyer likes to know their salesman has their best interests at heart but someone who relentlessly dogs a customer is likely to have a negative effect.

3.) Communicate by the Customer’s Preferred Method

If a car buyer wants you to stay in touch by email, then use email. Or if they prefer texting, text.

    • 60 percent of baby boomers prefer a phone call and 40 percent prefer email; Gen Xers and millennials are split 50/50 between email and phonecalls.

Honesty is the Best Policy

Today’s customers are more educated than ever because of the availability of third-party research tools such as Kelley Blue Book and Edmunds, which help take the uncertainty out of car shopping. Customers arrive ready to buy a car with knowledge about pricing, competition and Carfax Reports. Savvy dealers understand the Internet can easily expose shady practices.

Florida Fine Cars offers customers a free Carfax report with every used car on its website, and access to the Official Kelley Blue Book Guide to make price comparisons easy.

Shop Florida Fine Cars in West Palm Beach, Hollywood & Miami

Florida Fine Cars offers nearly 1,500 quality used cars for sale priced thousands below retail at its three locations combined with no dealer fee. Florida Fine Cars dealerships are conveniently located in West Palm Beach just north of Palm Beach International Airport and just off Florida’s Turnpike, and in Hollywood and Miami

Drive home your dream car today!

How to be Your Own Roadside Assistance Expert

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Always be prepared for roadside emergencies.

It’s better to be prepared than to wish you were prepared. Accidents can happen quickly and you don’t want to become a statistic because you didn’t take proper precautions ahead of time. Always be prepared for the worst and hope for the best.

Are You Prepared For An On-the-Road Emergency?

Stock up on these 9 essential emergency items so you’re ready when trouble strikes:

1.) Flashlight. A quality flashlight with an LED light and extra batteries could be a lifesaver if your car breaks down or the battery goes dead. Being able to see is essential when you’re trying to figure out what’s wrong. If night has fallen, you need light to check under the hood, examine tires or look at the chassis. A flashlight could also be used to alert passersby of your emergency or illuminate your vehicle.

2.) Flare kit. A flare kit takes safety a step further by providing the means to create a well-lit safety zone so your disabled vehicle isn’t hit by passing motorists. Flare kits are affordable and easy-to-store. Modern-day flares are equipped with self-igniters so you don’t need matches or a lighter.

3.) Jumper cables. Without a pair you could be stuck waiting for professional roadside assistance when all you might need is a power boost from another vehicle. Jumper cables give you the ability to get your car running so you can drive it to an auto repair shop where car experts can test your battery and determine if it needs to be replaced.

4.) Air compressor. You never know when you’ll get a flat tire and being able to inflate it yourself can save time and money. And there’s nothing worse than pulling out your spare tire in an emergency only to discover it’s flat.

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An air compressor can be a lifesaver in a flat tire emergency. Check your spare tire to make sure it’s properly inflated. Air compressors are also great for touching up the air levels in your car tires so they don’t go flat.

5.) Tire gauge. You need one to determine if you added too much air to your tires or if the air level is too low. Air pumps at gas stations don’t always have working tire gauges so it’s smart to carry one of your own. They’re tiny enough to store in the glovebox.

6.) Emergency tire sealant. This tire in a can will enable you to get to a gas station or the next town easily rather than being stuck beside the road with a flat tire.

7.) Tire jack. Used cars don’t always come with one handed down from the previous owner, so make sure you have one.  If your tire goes flat, you can’t remove it without a jack to lift up the car.

8.) First Aid Kit. Be prepared. It’s the motto of the Boy Scouts for good reason. Carrying a first aid kit on the road is smart because medical help could be miles away and time could be of the essence. Gauze, bandages and other medical supplies could mitigate an emergency until professional help arrives.

9.) Tarp. A multi-purpose tarp can provide shelter in the rain, protect cargo, or provide somewhere dry to sit on while you wait for roadside assistance. Tarps can provide shade or be used as a hammock or a tent.

Safety Kits Make Good Sense

FFC Logo New CarBeing safe on the road is all about being prepared, knowing who to call and what to do, and having the correct supplies available when you need them. Start out the New Year right and customize a roadside emergency kit so you’re ready for anything. Make a shopping list and then visit your local auto supply store. Hope for the best but be ready for the worst. Your life could depend on it.

Shop Florida Fine Cars for a Huge Selection of Quality Used Cars

Looking for a used car? Florida Fine Cars offers nearly 1,500 quality used cars for sale priced thousands below retail at its three locations combined with no dealer fee. Florida Fine Cars dealerships are conveniently located in West Palm Beach near Palm Beach International Airport and just off Florida’s Turnpike, and in Hollywood and Miami. 

#floridafinecars #usedcars #nodealerfee #carinfo #carshopping

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Why You Should Own a Used Maserati!

Looking for a sexy, Italian head-turner with lots of power? Then a gorgeous, high-performance Maserati may be the right car for you.

Stop by Florida Fine Cars today and check out our inventory of used Maserati models!

So what is it about a Maserati? The refined elegance? The stunningly gorgeous presentation? Or the purring sound of high-performance and the knowledge that you can stop traffic when you step on the gas.

Owners Love Their Maseratis

People who own Maseratis can’t stop talking about them!

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Visit Florida Fine Cars Hollywood: Your Maserati awaits!

“Everybody I know loves its looks, at car shows it draws people to it,” wrote one happy Maserati owner, on Autoblog.com.

“It’s a steal for 400hp with twin turbo, Ferrari built V6 engine…. Head turning Italian styling with 5 seats. Cabin looks solid and pretty quiet for sports car,” wrote another Maserati owner. “Turn on it’s SPORT MODE button and loud Italian muffler sound comes. It’s fun to drive, a beautiful car.”

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Maserati means attention!

Looking to make a statement? The Ghibli’s dual exhaust outlets make a roaring racket and the Ferrari-built, turbo-charged V6 engine is plenty powerful, too.

Dare to be different: Maserati brings some Italian flair to a market typically dominated by German cars.

The Ghibli – named for an African desert wind – has flash appeal — drivers love the car because it’s fun to drive and it gets a lot of attention. Read on to see what Maserati lovers say they like best about their cool cars!

NewFCCLogoSpeed and luxury are what this beauty is all about. Between the fine lines and fierce curves displayed from all interior and exterior angles this car is set up to separate itself from the BMW’s, Jags, Mercedes and the rest of the 4-door line up,” wrote another Maserati owner.

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2014 Maserati Ghibli

“This car drives like a dream, handles the road and brakes superbly. Touch screen system easy to use and the GPS system better than our prior Mercedes by far,” another happy owner wrote.

Maseratis are Affordably Priced!

Stop by Florida Fine Cars and take a test drive. We have a large selection of Maserati models incredibly priced.  Find out for yourself how incredibly affordable these amazing cars can be!

For example, a 2014 white Maserati Ghibli with 24,997 miles is only $41,999. Equipped with a an all leather interior, satellite radio, keyless start, and a backup camera, this beaMaserati-logoutiful car is a dream come true.

Or how about a 2014 white Maserati Ghibli with 17,830 miles for $43,999?

Remember, Florida Fine Cars never charges a dealer fee and doesn’t negotiate price. The price on the car is the price you pay, taking the stress and uncertainty out of buying a used car.

Stop by Florida Fine Cars today and take home an Italian Maserati Ghibli. You’ll be the talk of the town!

Florida Fine Cars offers nearly 1,500 quality used cars for sale priced thousands below retail at its three locations combined with no dealer fee. Florida Fine Cars dealerships are conveniently located in West Palm Beach near Palm Beach International Airport and just off Florida’s Turnpike, and in Hollywood and Miami.

#floridafinecars #usedcars #maserati #ghibli #carshopping #carinfo #nodealerfee

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Looking for the Best Used Car Shopping Advice Around?

So you’re buying a used car and it’s time to seal the deal. The car looks great and the mileage is relatively low. But the factory warranty expires in about 2,500 miles and you have to decide whether to purchase a vehicle service contract to extend coverage.

What to do?

Florida Fine Cars Finance Manager Bruce Sutton, a car guru with years in the business, sheds some light on risk and how to reduce it.

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Florida Fine Cars Finance manager Bruce Sutton

Service Contracts are Lifesavers

His advice? Get the service contract.

“When you buy a vehicle service contract, it outlines everything that it covers,” Sutton explained. “A vehicle service contract extends your bumper-to-bumper coverage.”

Many vehicle service contracts also provide towing, roadside assistance and trip interruption reimbursement, services that can be invaluable if you break down and have to wait on repairs.

  1. If you’re buying a used car, it’s important to remember it’s USED. No matter how nice, things can happen.
  2. Florida’s heat is brutally damaging to rubber and plastic components.
  3. A car’s air conditioner runs almost every time the car is running. It’s very pricey to replace.

Remember, a major repair can cost thousands of dollars. With a vehicle service agreement, you’re covered. Don’t stay up nights worrying about “what-ifs.”

A vehicle service contract lets you drive off the car lot with added peace of mind. If something goes wrong, help is just a phonecall away.

NewFCCLogo“We work with multiple warranty companies. We help our customers choose the one that will give them the best value for their dollar.” Sutton said.

Service Contracts Add Years of Protection

Most new cars come with a three-year/36,000 bumper-to-bumper warranty. But once you hit 36,001 miles, or three years and a day, you are on your own. Unless you buy protection.

vehiclecontracts“When you buy a vehicle service contract it outlines everything it covers,” Sutton explained. “The purpose is to extend your bumper-to-bumper coverage.”

Truth is, many car owners trade in their vehicles because the factory warranty has expired and they don’t want to worry about repairs.

Buying a used car with a vehicle service contract is a win-win situation: You save on depreciation of the vehicle and protect yourself from potentially pricey repairs, should they occur.

Remember, new car values drop an estimated 30 percent in the first year. According to Edmunds.com, a car loses less than that in years two, three and four combined. That means a car buyer who purchases a car in its second year and owns it for three years saves a ton of cash, Edmunds.com notes. Which means buying used is SMART!

And if that customer protects the used car with a vehicle service contract, there’s little left to worry about.

Stop by Florida Fine Cars and take a test drive. Then drive home the car of your dreams and protect it with a vehicle service contract.

We’re just around the corner, in West Palm Beach, Hollywood and Miami!

Florida Fine Cars offers nearly 1,500 quality used cars for sale priced thousands below retail at its three locations combined with no dealer fee. Florida Fine Cars dealerships are conveniently located in West Palm Beach near Palm Beach International Airport and just off Florida’s Turnpike, and in Hollywood and Miami. 

#floridafinecars #usedcars #nodealerfee #carinfo #carshopping #servicecontract

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Find Out Why a Used Porsche is the Right Ride!

It’s sleek, sexy and gorgeously roomy for a sedan. The Porsche Panamera exudes class, style and sophistication and drives with the high-quality performance associated with German automotive engineering.

Car buffs who love the power of Porsche sports cars but seek the interior space of a sedan will find the perfect combination in the Panamera.NewFCCLogo

And now you can own one for thousands less than retail by shopping for your next dream car at Florida Fine Cars, a family-owned used car dealer with stores in West Palm Beach, Hollywood and Miami. Buying a quality used car has never been so easy.

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Florida Fine Cars 2011 Porsche Panamera 4S

Known for its handling, refinement, high quality engine and breathtaking cabin quality, the Panamera isn’t a car to be overlooked.

Florida Fine Cars offers a variety of quality used Porsche Panamera models ranging in price from $41,999 for a 2012 Porsche Panamera to $56,295 for a 2014 Porsche Panamera Hybrid.  These gorgeous luxury models are all priced thousands below the market average.

Porsche Offers Style and Performance

Says Kelley Blue Book: “The Panamera’s sophisticated suspension easily dispatches anything the pavement serves up, the brakes set the standard for stopping performance, and the sum is an ease of use that makes ordinary drivers feel like heroes.”

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The luxurious interior of a Florida Fine Cars Porsche Panamera

What else makes the Panamera such a standout? According to Edmunds.com, many things:

“It has the feature content, interior quality and price tag of a flagship luxury sedan, yet it has only four seats and the hatchback body style of a hatchback,” Edmunds.com notes. “It has the interior design and performance soul of a 911, and the exterior styling of one that went on a binge diet of Baconators. The Panamera really is like nothing else on the road, and that just makes it all the more special.”

Climb inside and smell the leather. The beautifully-crafted seats are supportive, highly adjustable and include heating and ventilation. The design is elegant, made of first-class materials and extreme quality. The interior has plenty of space.

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Florida Fine Cars Porsche Panamera

“It’s surprisingly roomy, with ample leg- and headroom in all four seating positions, even in the standard-wheelbase version. Your six-foot-two author had no trouble fitting in the back when the driver’s seat was set to his preferences.” — Car and Driver (2014)

“There’s ample legroom for tall rear passengers even in the standard-wheelbase models, while the Executive’s stretched wheelbase enables crossed-leg cruising.” — Edmunds (2015)

Here’s some quick Panamera facts from Edmunds.com:

  1. The base rear-wheel drive Panamera and the all-wheel-drive Panamera 4 are powered by a V-6 engine
  2. Both models include 18-inch wheels, automatic bi-xenon headlights, LED running lights, front & rear parking sensors, power-folding and auto-dimming mirrors, automatic wipers, cruise control, a sunroof and powerliftgate
  3. Standard features include a navigation system, a 7-inch central touchscreen, smartphone app integration, Bluetooth connectivity, 11-speaker sound system with satellite and HD radios & a media player interface

Kelley Blue Book praises the 2014 Porsche Panamera with these words:

“If you need a sedan but crave the performance of an exotic coupe, the Porsche Panamera for 2014 is calling your name. Sure, there are numerous high-performance luxury 4-door sedans, but none can rival the Panamera’s one-off good looks, unique cabin configuration or diverse model range,” Kelley Blue Book states.

How to Drive Like a Pro

What’s more, you can drive your Florida Fine Cars used Porsche Panamera up to Atlanta and visit Porsche’s $100 million “Experience Center” where you can take it for a spin on Porsche’s 1.6-mile test track. A visit to Porsche’s incredible 27-acre Porsche complex will give you an even greater appreciation for your sports car’s performance capabilities. By putting your Panamera through its paces on a 6-station handling circuit with hairpin turns and other feature, you’ll appreciate the Panamera’s handling even more.

Visit Florida Fine Cars today and drive home your dream!

Florida Fine Cars offers nearly 1,500 quality used cars for sale priced thousands below retail at its three locations combined with no dealer fee. Florida Fine Cars dealerships are conveniently located in West Palm Beach near Palm Beach International Airport and just off Florida’s Turnpike, and in Hollywood and Miami

#floridafinecars #usedcars #customerservice #carinfo #carshopping #porsche #panamera

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Florida Fine Cars Earns Top Ratings from DealerRater, Yelp

Florida Fine Cars is among the top auto dealers in the U.S that demonstrate excellent customer service, as rated by online consumer reviews

Florida Fine Cars’ three used car dealerships have received national recognition from two of the most popular consumer review sites for providing consistent, outstanding customer service.NewFCCLogo

“Yelp” and “DealerRater” recently presented the family-owned car dealership with their highest customer service awards, a unique distinction based on Florida Fine Cars’  high volume of outstanding online customer reviews.

squareyelp“The People Love Us on Yelp” award and DealerRater’s “2017 Consumer Satisfaction Award” are tribute to the dealership’s dedication to excellence. The Yelp award was presented to Florida Fine Cars’ West Palm Beach store; the DealerRater award was presented to the chain’s West Palm Beach, Hollywood and Miami stores.

Customer Service Awards Set Dealership Apart

“To receive these customer service awards from two different and very important consumer review sites is quite an honor,” said Florida Fine Cars Customer Relations Manager Jamie Suid. “We work hard to give our customers the best service around and it is gratifying to see that reflected in such a high number of five-star reviews. It is even more satisfying to know that these review sites recognize the hard work it takes to achieve such positive reviews.”

The Yelp designation is significant. Yelp distributes “The People Love Us on Yelp” awards twice a year to “the most highly-rated” and “best reviewed businesses” on Yelp.  To win the designation, Florida Fine Cars West Palm Beach had to receive at least eight ratings of 4.5 stars or higher, according to Yelp.yelped

“Thank you for your efforts to provide great services and business to this community,” Yelp wrote to Florida Fine Cars in a congratulatory letter.

The 2017 DealerRater Consumer Satisfaction Award is an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, the world’s leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.2017drconsumersatisaward

Florida Fine Cars is Repeat Winner

Florida Fine Cars’ Hollywood and Miami stores also won the designation in 2016. At the time, the West Palm Beach store was just too new to be considered.

“This is definitely a big honor,” said Michael Donovan, senior dealer experience advisor for DealerRater.  “It puts Florida Fine Cars in the top 10 percent of all dealerships in the country as far as customer service goes. That’s a huge accomplishment.”

Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain an average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2016 calendar year.

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Visit Florida Fine Cars in West Palm Beach, Hollywood and Miami for a great selection of quality used cars.

That Florida Fine Cars is a repeat winner shows that providing top notch customer service is a way of doing business, every day, all the time.

“It’s almost like a business philosophy instead of having one or two people who are doing all the good stuff,” Donovan said.

DealerRater CEO Gary Tucker also offered praise.

“We’d like to congratulate Florida Fine Cars West Palm Beach, Hollywood and Miami,” Tucker said. “DealerRater’s extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it’s clear that Florida Fine Cars three dealerships are hitting the mark in the U.S.”

Happy Customers Make a Difference

Florida Fine Cars’ three stores have achieved consistently high scores on the DealerRater website, placing them among the top dealerships nationwide. Online shoppers visiting Florida Fine Cars’ dealer pages will find a “2017 Consumer Satisfaction Award winner” badge on their profile to instantly recognize it as a high quality dealership.

“We are thrilled to receive such important validation from DealerRater, this time for all three of our stores,” Suid said. “The awards are based on great reviews from satisfied customers who are happy with our service. We work hard for exactly this result.”

DealerRater features more than three million dealer reviews, and has an audience reach of more than 40 million car shoppers.

“Thousands of dealers across the U.S. and Canada compete every year to win our coveted Dealer of the Year award,” says Tucker. “The Consumer Satisfaction Award is one way for today’s shoppers to instantly recognize quality customer service regardless of brand or region.”

Florida Fine Cars’ online inventory allows customers to shop at home or from the office and get payments and credit approval all before putting a toe on the lot. Log on to http://www.floridafinecars.com, find your dream car, figure out your payments and then stop by Florida Fine Cars for a test drive.

Florida Fine Cars offers nearly 1,500 quality used cars for sale priced thousands below retail at its three locations combined with no dealer fee. Florida Fine Cars dealerships are conveniently located in West Palm Beach near Palm Beach International Airport and just off Florida’s Turnpike, and in Hollywood and Miami

#floridafinecars #usedcars #nodealerfee #carinfo #carshopping #customerservice

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How to Be A Successful Car Salesman!

When it comes to selling used cars, persistence, hard work and great customer service are why some sales personnel at Florida Fine Cars are the company’s top sellers month after month after month.

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West Palm Beach sales associate Moe Eisa

Moe Eisa is consistently the top seller at Florida Fine Cars, at the West Palm Beach store and also companywide.  He retained the slot as top seller for both December 2016 and January 2017, selling 30.5 used cars in December and 27 used cars in January.NewFCCLogo

Eisa, who is modest about his salesmanship, attributes his success to hard work, a lot of referrals and incredible customer service. He is always busy!

Customer Reviews Reflect Great Customer Service

Lavish praise on the consumer review site “Yelp” says it all:

“Florida Fine Cars helped me out through a hard time in picking a new vehicle with my new career. The great managers Winslow & Moe took time out three days to personally help me. Thank you very much Florida Fine Cars! I’ll recommend you to everyone I know!” the review stated.

“DealerRater,” another popular customer review site, is also peppered with 5-star reviews about Florida Fine Cars. Recently, DealerRater recognized Florida Fine Cars with a Consumer Satisfaction Award for its high level of customer service.2016DRCustomerSatisfactionAward (1)

Hollywood’s Adrian Alejo was his store’s top seller for both months, selling 15.5 used cars in December and 15 used cars in January. Although new to the car business, he has learned fast.

Wrote one customer who rated Alejo “five stars” in DealerRater, “Adrian is our salesman. He is very nice and very professional to deal with. I also highly recommend the Hollywood branch of Florida Fine Cars.”

Alejo only began selling used cars last summer after another sales associate convinced him to try his hand at car sales. Alejo met sales associate John Ansari in a kosher supermarket in Aventura where Alejo was stocking shelves and doing inventory. Ansari saw potential in Alejo’s customer service skills and helped him get a job selling cars at Florida Fine Cars.

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Hollywood sales associate Adrian Alejo

“You have to sell yourself. You don’t sell the cars become the customer’s best friend, become their advisor. I just help them find the right one and give them my opinion on which one is better for them, which one will work better,”  Alejo said. “I enjoy it, becoming their friend. It’s all about building trust.”

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Miami sales associate Tyrone Thompson

In Miami, Tyrone Thompson was the store’s top seller for January, with the sale of 17 used cars; sales associate Amiee Miller was Miami’s top seller for December with the sale of 19 used cars.

Treat Customers Like Family

Thompson said he treats customers the way he would want to be treated.  And it works. His main focus?

“Listening to the customer and helping them the best I can,” Thompson said.”It’s all about not ignoring the customer before and after the sale. Following up and making sure you are answering questions. People just don’t want to feel like they are getting cheated. The main thing with customers is killing them with kindness and showing them love.”

Miller reached her numbers by reporting to work early, checking back with previous customers and always following up.

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Miami sales associate Amiee Miller

“I often work six or seven days a week,” Miller said. “I don’t sell root canals. I sell cars and I like what I do.”

Customers rave about Miller’s great service on DealerRater:

“Aimee is the true definition of super woman, also very honest. She’s very quick but very patient at the same time which is impossible for me. She gave me the best advice I could get and I’m glad I did. Thanks, Aimee.

Wrote another customer: “Thank you Florida Fine Cars and a special thank you to Amiee. She helped me get into the car I really wanted and love! She’s great when it comes to her job. She made sure I left the car lot smiling. Thank you Amiee once again!”

Florida Fine Cars offers nearly 1,500 quality used cars for sale priced thousands below retail at its three locations combined with no dealer fee. Florida Fine Cars dealerships are conveniently located in West Palm Beach near Palm Beach International Airport and just off Florida’s Turnpike, and in Hollywood and Miami

#floridafinecars #usedcars #nodealerfee #carinfo #carshopping

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4 Simple Ways to Love Your Car in 2017

It’s that time of year when everyone’s vowing self-improvement as they make resolutions to start out the New Year right. But what about your car? Why not kick off the 2017 with a list of all the ways you’re going to take better care of the wheels you rely on to get you around town.

Taking care of your car properly isn’t expensive and it just makes sense.NewFCCLogo

Follow these four simple tips to keep your car running right!

Check the Wheels and Tires

Flat tires are no fun. They’re inconvenient, time-consuming and depending on where you have a blow out they can be downright dangerous. Make it a priority to check the tread on

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Checking air pressure regularly can help prevent blow outs.

your tires, examine the sidewalls for cracks and wear and watch for embedded nails or screws. Properly inflated tires are also key to performance. An overinflated tire tends to wear more along the inside of the tread and an under-inflated tire wears more along the edges of the tread. Incorrectly inflated tires can affect cornering, handling and stopping.

“Checking the air is important because tires wear faster with improper inflation,” said Florida Fine Cars service manager Chris G. “You’ll have to replace them much sooner.”

Also, if your steering wheel shakes while driving, it could mean your tires need to be balanced. Get it done or you can wear out the suspension components.

Top Off Fluids and Keep Them Clean

Lift up the hood and take a look! There are five basic fluids you need to keep tabs on to keep things running smoothly:

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Make it a practice to routinely check auto fluids.

  • Engine oil (Wipe the dipstick and re-insert for a clean read. It should register in the normal range. If not, add more!)
  • Brake fluid: the fluid level should register between the “low” and “high” marks
  • Coolant: This dumps into an overflow container near the radiator. If it’s below the “minimum” line fill it
  • Power steering fluid: located near the firewall at the windshield’s base. If low, add more
  • Windshield washer fluid: You want clean windows, don’t you? Add more if it’s low!

“Fluids are what keeps the engine alive,” the Florida Fine Cars service manager noted. “Pay attention. If any of the indicator lights go on, get it checked.”

Make It Shine

Filthy cars aren’t fun. Throw out trash, vacuum the floor and seats and clean the windows thoroughly, inside and out. And if you really mean business, get out the wax, roll up your

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A Florida Fine Cars employee polishes a used car.

sleeves and make it shine. As a car ages, the surface gets hazier. Wax will help bring that new car shine back.

“The interior is really the main focus of  your car,” noted Florida Fine Cars’ service manager. Clean up spills and stains quickly so they don’t become permanent. And if you have leather seats, condition them with a quality product every six months to keep the leather supple and extend its life.

Get It Serviced

Preventative care is always best and getting your vehicle serviced is good common sense. Having professionals check out your car on a regular basis can save you money on big repairs that started out as small problems but morphed into monsters because they went unnoticed.

“If you see a ‘check engine’ light go on, get it checked!” Chris advised. “It could be something serious or it could escalate into something serious.”

Brake squeaks are also something to never ignore.

“If you keep driving on worn brakes, you can damage the brake rotors if the brake pads wear down. You could save hundreds of dollars if you get the problem fixed in time,” he added.

Taking care of your vehicle properly will extend its life and making driving in 2017 a dream! Florida Fine Cars operates a AAA Approved Repair Center and a Certified Goodyear Service Center which handles everything from oil changes to 4-wheel alignments and brake services. Stop by today and be impressed!

Florida Fine Cars offers nearly 1,500 quality used cars for sale priced thousands below retail at its three locations combined with no dealer fee. Florida Fine Cars dealerships are conveniently located in West Palm Beach near Palm Beach International Airport and just off Florida’s Turnpike, and in Hollywood and Miami

#floridafinecars #usedcars #customerservice #carinfo #carshopping #carservicetips

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