Florida Fine Cars Cashes In With New Corporate Finance Director

Florida Fine Cars has a new corporate finance director: Mike Mueger, a finance professional who has worked in the auto industry for nearly 20 years.

Mueger, who has worked for auto dealers across South Florida, brings experience, business savvy and years of customer service to Florida Fine Cars to help usher the company to the next level. His goal is to create a uniformity that will help Florida Fine Cars used car sales proceed without a hitch at every location.

“I have to make sure every single finance manager in the group is using the same process and procedures, so when a deal is done at Florida Fine Cars it is done the same everywhere so the customer experience does not change,” Mueger said.

MikeMuegerFloridaFineCars

Florida Fine Cars Corporate Finance Director Mike Mueger is working to create uniformity at the growing used car company in an effort to promote even more professionalism.

Mueger said the professionalism and caring atmosphere at Florida Fine Cars impressed him from the start.

“It starts at the top. From the minute I walked in the door there was always care about the employee,” Mueger said. “If you have unhappy employees, they are going to be rude or uncaring to a customer. There are so many ways it can trickle down to the customer experience.”

In other words, if you want your customers to be happy, you also have to make sure your employees are happy.

NewFCCLogoSuccess involves continuous training, building strong relationships with banks and ensuring an atmosphere of professionalism that is consistent at every store.

Mueger won’t be sitting still in his new job. He will be traveling among Florida Fine Cars three dealerships in West Palm Beach, Hollywood and Miami every week overseeing 17 finance managers in three counties.

And on a busy day, the company might finalize 50 used car sales, which yield at least 100 pages of complex paperwork that has to be filled out correctly. Communication is key so mistakes don’t happen.

SAMSUNG CSC

Florida Fine Cars sales consultant Felix Cespedes poses with a happy customer and her Chevrolet Volt at the West Palm Beach store.

“Each deal involves at least 20 different pages of documents including everything from a purchase order to trade paperwork, drivers license and credit information,” Mueger said.

“Nothing is ever the same. There is always a new challenge. There is always a resolution.”

Mueger acknowledged that bigger car dealerships may sell more volume, but bigger is not always better. Sometimes enormous growth comes with a price.

“What happens when you build a huge business is that sometimes the customer experience gets lost and that in turn tends to hurt business,” Mueger said. “Our competition is hearing our footsteps. With our culture, we are slowly but surely taking the bulk of the business.”

Florida Fine Cars offers nearly 1,500 quality used cars for sale priced thousands below retail at its three locations combined. Florida Fine Cars dealerships are conveniently located in West Palm Beach near Palm Beach International Airport and just off Florida’s Turnpike in Hollywood and Miami

#floridafinecars #carshopping #usedcars #customerservice #chevroletvolt

Blog PR Footer

Go Green at Florida Fine Cars With a Chevrolet Volt!

Tired of paying too much at the pump? Go green with a Florida Fine Cars used Chevrolet Volt, and find out how affordable a quality hybrid can be!

SAMSUNG CSC

Happy Florida Fine Cars customer Chantal loves her used 2013 Chevrolet Volt & the customer service she got from Florida Fine Cars sales consultant Felix Cespedes.

Florida Fine Cars used Chevrolet Volt models currently range in price from $12,988 to $16,988, all priced thousands below retail, offering incredible value.

The Chevrolet Volt runs on an electric charge and generates additional electric power through a gas-powered generator when the battery runs out. The Volt is neither a traditional hybrid nor a full battery-electric car.

These incredible cars offer up to 53 pure electric miles on a single charge and a range of up to 420 miles with a full charge and a full tank of gas. Florida Fine Cars usually has several of these hard-to-find used Volt models in stock.NewFCCLogo

“The economy is one great characteristic of the Chevrolet Volt. It has top safety ratings and the emissions are tiny because it has such a small gas engine,” said Florida Fine Cars sales consultant Juan Contreras, a Chevrolet expert who specializes in Volts. “I love it. The newest one has a new design and is a really, really good looking car.”

FloridaFineCarssalesconsultantJuanContreras

Florida Fine Cars sales consultant Juan Contreras shows off a Chevrolet Volt at the used car chain’s Hollywood dealership.

Florida Fine Cars satisfied customer Chantal agreed the Volt is special.

She recently purchased a beautiful black 2013 Florida Fine Cars used Chevrolet Volt for $13,688 and shipped it up to Quebec. The economical used car was too good a deal for the part-time Boca Raton resident to  pass by.

“I wanted one for a long time. Something emissions-friendly,” said Chantal, who switched to the Volt from a Lexus 450 hybrid because she didn’t like the Lexus’ mileage.

Chantal chose a Volt because she liked how the car can run on pure electric until the battery gets low and the gasoline engine kicks in.

“I am very excited. I think it’s the best looking electric car out there except for the Tesla,” Chantal said.

Chantal loves her used Chevrolet Volt, she loves the price she paid and she loves sales consultant Felix Cespedes.

SAMSUNG CSC

Florida Fine Cars happy customer Chantal shows off her 2013 Florida Fine Cars Chevrolet Volt

“He was amazing. He doesn’t work in a Chevy dealership but to have so much knowledge about a specialized car, it was great,” Chantal said. She was wowed by Cespedes’ hustle.

“The car had a recall on it and they brought it to the dealer and had it fixed (for me),” Chantal said. “My experience at Florida Fine Cars was very good. I would recommend it. Absolutely.”

Florida Fine Cars offers nearly 1,500 quality used cars for sale priced thousands below retail at its three locations combined. Florida Fine Cars dealerships are conveniently located near Palm Beach International Airport and just off Florida’s Turnpike in Hollywood and Miami. 

#chevroletvolt #floridafinecars #carshopping #carinfo #usedcars

Blog PR Footer