MIAMI – For the third year in a row, one of the country’s most popular consumer review sites has recognized used car giant Florida Fine Cars for consistently delivering outstanding customer service.
The family-owned dealership received DealerRater’s 2018 Consumer Satisfaction Award for providing top-notch service to used cars buyers in the Tri-County area and across the nation. The used car chain, with stores in Miami, Hollywood and West Palm Beach, recently opened a fourth store in Margate to accommodate growth.
“Providing our customers with an enjoyable, stress-free car-buying experience that emphasizes quality service is what Florida Fine Cars is all about,” said marketing director Jamie Suid. “We want every customer to leave with a great car and great memories. And our amazing reviews show that we are hitting the mark.”
Online Review Site Highlights Customer-Friendly Dealers
DealerRater, the world’s leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.
The award gives Florida Fine Cars a unique distinction based on the dealership’s high volume of five-star online customer reviews. It was an honor to be recognized for a third time for its customer service, Suid said.
“It’s gratifying to know that DealerRater recognizes hard much work goes into achieving so many positive customer reviews,” Suid added.
Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain an average PowerScore™ rating of 4.0 out of 5.0., according to DealerRater’s website.
The PowerScore™ is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2016 calendar year.
“We’d like to congratulate Florida Fine Cars and all of our Consumer Satisfaction Award winners,” said DealerRater General Manager, Jamie Oldershaw. “DealerRater’s extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it’s clear that Florida Fine Cars stands out amongst its peers in the U.S.”
Florida Fine Cars is Repeat Winner in Competitive Auto Market
Florida Fine Cars’ Hollywood and Miami stores have received the Customer Satisfaction Award three years in a row. The West Palm Beach store, which was not open as long as the other two, has received it twice. The Margate store opened in February 2018.
DealerRater features more than four million dealer reviews, and has a reachable audience of more than 32 million car shoppers each month.
“Our awards program was more competitive than ever this past year, with thousands of dealers across the U.S. and Canada competing to win our coveted Dealer of the Year award,” Oldershaw said. “The Consumer Satisfaction Award is one way for today’s shoppers to instantly recognize quality customer service regardless of brand or region.”
DealerRater offers more than 6 million sales and service reviews across 42,000 U.S. and Canadian dealerships, including a network of more than 6,000 Certified Dealers.
Florida Fine Cars Offers Huge Selection of Used Car Choices
Florida Fine Cars’ online inventory allows customers to shop at home or from the office and get payments and credit approval all before putting a toe on the lot.
Log in to www.floridafinecars.com, find your dream car, figure out your payments and then stop by Florida Fine Cars for a test drive.
Buying a quality used car at Florida Fine Cars couldn’t be easier.
Florida Fine Cars offers nearly 1,800 quality used cars for sale priced thousands below retail at its four locations combined. Florida Fine Cars dealerships are conveniently located in West Palm Beach, Margate, Hollywood and Miami.
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