Selling used cars can be tough business but Florida Fine Cars sales consultants make it look easy.
Top selling Florida Fine Cars sales personnel ask lots of questions, listen closely and are realistic in trying to meet a car buyer’s needs and wants. They know how to find a customer the right ride within budget and keep that customer smiling until they drive off the lot.
“It’s tough but it’s fun,” said Florida Fine Cars sales manager Torrey Lunn, who works in the dealer’s West Palm Beach store. “The same stress that will drive you crazy makes (this business) fun. You are not selling someone a car. You are helping them find a car.”
Florida Fine Cars top sales consultants follow these simple rules:
- Listen to what a customer wants and help them find a used car that fits their needs.
- Keep the customer within budget. Trying to sell a car buyer the right vehicle at the right price is what it’s all about.
- Be honest. Customers today are well-educated and have done their homework ahead of time.
- Provide top-notch customer service every day, all day. It’s what keeps customers coming back.
Florida Fine Cars top sales consultants for September include:
Florida Fine Cars West Palm Beach:
Moe Eisa, 20.5 used cars
Florida Fine Cars Hollywood:
Disney Blanco, 15 used cars
Florida Fine Cars Miami:
Jorge Beltre & Augustin Abaga, 15 used cars each
Car buyers’ glowing reviews are the best measure of any dealership’s success. The reviews serve as an online report card that highlights what a dealer is doing best.
Augustin Abaga in Miami has accumulated several: “Excellent,” writes a recent car buyer. “Augustine the sales rep was wonderful, very friendly and had a lot of patience. I would recommend this dealer to anyone. Great deal, 5 stars. Thank you.”
Wrote another Abaga customer:
“I most say … Augustin Abaga was amazing and is an amazing human being. He helped me with everything and explained all details. I felt secure. He even make sure I got what I need,” the customer wrote. “Great team. Thank you guys for everything. I got my first car … with them it was the best choice for me. Thank you, thank you guys. Augustine thank you for encouraging me and for a healthy sense of humor!”
Miami sales consultant Jorge Beltre, who has been selling used cars for years, also garners great praise: “Jorge Beltre has excellent people skills and I will definitely be back to see him and this dealership for my next vehicle,” wrote the customer. “I already had an idea going in of what cars I wanted to test drive because of their website. The salesman was patient as I test drove the vehicles and also while I took my time looking at the deal’s worksheet.”
Wrote another happy customer: “Fast and to point.”
Eisa, who is Florida Fine Cars top seller, always offers up service with a smile. His customer base comes largely through customer referrals and dogged follow up on leads. He is consistently the company’s most driven and productive used car seller and is always, always busy.
Lunn, who is Eisa’s manager and a self-professed car fanatic, said the car business is about both practicality and selling someone their dream. His best sales personnel embrace those factors and work hard to find a happy medium. The dealership’s list of glowing reviews are proof that Florida Fine Cars has found the sweet spot.
“The process of the sale is an emotional process,” Lunn acknowledged. “I like to help customers get what they want. The internet has forced car dealers to change the way they deal with people. (Customers) want to deal with people they trust.”
Florida Fine Cars offers nearly 1,500 quality used cars for sale priced thousands below retail at its three locations combined. Florida Fine Cars dealerships are conveniently located in West Palm Beach near Palm Beach International Airport and just off Florida’s Turnpike, and in Hollywood and Miami.
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