Florida Fine Cars sales consultant Moe Eisa did it again, selling more used cars in May than anyone else in the company. The feat once again earned him the distinction of being the company’s overall top seller with the monthly sale of 28.5 used cars
Companywide, Florida Fine Cars used car sales totaled 730 used cars for May, with the Miami store topping the list at 389 used cars, followed by West Palm Beach with 209 used cars, and Hollywood with 132 used cars.
Congratulations to all for an incredible job in an extremely competitive market!
Eisa, who works in West Palm Beach and consistently ranks as Florida Fine Cars’ top seller, said he works about 50 hours a week, every week, to achieve his top ranking status. Even when he’s off work, he still makes himself available to answer questions by phone.
“On my off days customers are calling me so I set up appointments,” Eisa said. “I refer people and I have my own data base. People are coming from all over the state to buy cars.”
Eisa sells a lot of used cars to customers with special credit needs, a challenging but rewarding endeavor that sometimes requires him to explain why certain used cars are too pricey for their means.
It’s a skill that requires much diplomacy and good cheer so the customer doesn’t leaving feeling upset that they couldn’t take home a pricier used car.
“I choose the right car for them and I get them the payment they are looking for,” Eisa explained.
Showing all customers respect is key to his success.
“I will treat every customer as if they were the last customer of the day. I respect and appreciate every single person who walks through the doors and try to make them feel as important to me as they are to the company,” Eisa said.
It’s smart customer service that works.
At Florida Fine Cars Hollywood, sales consultant John Ansari affirmed that treating customers right – no matter what – is the key to success. Ansari should know: he’s been working in car sales since the late 1980s.
“I am very pleasant and people buy cars from people they like,” Ansari said simply. “You have to treat customers right and you have to be on the top of your game. I have a plan at the beginning of the month and I work my plan.”
Wrote one happy customer in a DealerRater review: “From the moment I pulled up to the dealership I was impressed. The cars are nice and great quality. I was greeted by John Ansari and from that moment on I knew I was in good hands. He was pleasant, and honest. I got everything that was promised to me. And I got a great car for a really great price.”
Much of Ansari’s business comes from referrals.
“Word of mouth is the best way,” Ansari conceded. “Word of mouth gets around.”
Florida Fine Cars Miami sales consultant Ben Pishgou couldn’t agree more.
The veteran car salesman has been in the car business 25 years and knows firsthand that great customer service is what keeps customers coming back.
“You have to be nice to customers,” Pishgou explained. “You have to sell yourself to them. Don’t lie. Don’t promise, but if you do promise, you better honor it.”
Pishgou, who has done everything from operating car dealerships to selling cars himself, is also proactive about getting his own customers. He too has a large customer base that has come to him through personal referrals.
“I don’t wait around to get customers. They come to me, they call me,” Pishgou said smiling. “The more you are good to people, the more referrals you are going to get. People have to trust in you.”
Florida Fine Cars offers nearly 1,500 quality used cars for sale priced thousands below retail at its three locations combined with no dealer fee. Florida Fine Cars dealerships are conveniently located in West Palm Beach near Palm Beach International Airport and just off Florida’s Turnpike, and in Hollywood and Miami.
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