“We are the only used car dealer in Florida to have it,” Florida Fine Cars Marketing Director Jamie Suid noted. “Everyone knows when they buy a car what is going to happen. The sales guy is going to sit down with a piece of paper and you will go back and forth until you agree on a payment. This new technology gives the consumer the choice to eliminate all of that and simply puts that process online.”
It’s just another way Florida Fine Cars offers its used car buyers the best possible customer service in Florida. And it’s a huge time saver: customers can now craft the terms of their used car deal online in addition to applying for credit and getting an appraisal online.
It’s all with the simple click of a mouse. After all, buying a used car is one of the single biggest purchases an individual ever makes. So why not make it easy?
“The idea is to make it more convenient for the customer and save them time so they spend less time here,” Suid said. “We know customers don’t want to be here all day, they have things to do like the rest of us. It also it takes away a lot of the stress that people sometimes feel.”
Florida Fine Cars customers can choose their used car online, discuss the payment terms online with a virtual sales consultant and then head to the dealer to seal the deal and drive their dream car home. It’s as easy as one-two-three.
Here’s how it works: Go to www.FloridaFineCars.com after selecting a used car, and click on the “Start My Virtual Deal” button. The system automatically assigns a Florida Fine Cars sales consultant to the customer and virtual discussions begin.
The customer will receive an email offering an array of payment options, based on down payment and terms. The system figures in taxes and fees so the customer can get a real feel for the actual cost. Florida Fine Cars never charges dealer fees.
The customer has plenty of time to craft a deal that works best for them and after that, Florida Fine Cars will reserve the customer’s used car of choice for 24 hours.
Here is a typical sales consultant response to a customer query:
“Hello. Here are the requested deal numbers on the vehicle you like. You can respond directly to me in the comment section or via my contact info below. We can do as much online as you’d like including trade value and financing, leaving the test drive and a bit of quick paperwork when you come in. Our goal is to make this the best car buying experience you’ve ever had. What questions can I answer for you now?”
This cutting-edge used car buying option enables Florida Fine Car customers to secure their used car deal in the pressure-free comfort of their own home in their own time frame.
With Virtual Deal, customers can carefully review payment options and payment terms on their own terms and arrange a used car buying deal by communicating virtually with a Florida Fine Cars sales consultant instead of face-to-face.
The beauty of Virtual Deal is that it allows customers to take their time. All the time.
“Used car buyers can take as much or as little time as they want. It’s taking away what most people see as a stressful situation,” Suid explained. “Buying a used car is exciting. Buyers love to see the cars, touch the cars and smell the cars. But working out the nitty gritty details of a sale is something many used car buyers dread.”
Florida Fine Cars’ Virtual Deal option puts buyers in the drivers seat so they are in control.
“All that is left is the test drive,” Suid said. “It takes the uncomfortable part of car buying away, which is going back and forth on numbers in a strange place with strange people – by doing it all online, from wherever you are comfortable. Not that we think our showrooms or people are strange!”
Florida Fine Cars’ Virtual Deal allows customers to shop in their pajamas or from the office and get payments and credit approval all before putting a toe on the lot.
Log in to www.floridafinecars.com and click “Virtual Deal,” find your dream car, figure out your payments and then stop by Florida Fine Cars for a test drive.
Buying a quality used car at Florida Fine Cars just got easier.
Florida Fine Cars offers nearly 1,500 quality used cars for sale priced thousands below retail at its three locations combined. Florida Fine Cars dealerships are conveniently located in West Palm Beach near Palm Beach International Airport and just off Florida’s Turnpike in Hollywood and Miami.
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